This Privacy Policy governs the manner in which Needle Music collects, uses, maintains, and discloses information collected from users ("Users") of the https://www.needlemusic.co website ("Site") and app. This Privacy Policy applies to the Site, App, and all products and services offered by Needle Music.
1. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, or participate in other activities, services, features, or resources available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and other relevant details.Users can always refuse to supply personal identification information, though this may prevent them from engaging in certain Site-related activities. For features such as inviting friends to Needle Music, Users can choose to share phone numbers from their address book or manually add phone numbers.We collect personal identification information only if voluntarily submitted. We do not knowingly collect information from users under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
2. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of device, technical details about the User’s connection to our Site (such as the operating system and the Internet service provider utilized), and other similar data.
3. Web Browser Cookies
Our Site may use "cookies" to enhance User experience. Cookies may be used for record-keeping, and in some cases, to track information about Users. Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. Please note that certain parts of the Site may not function properly if cookies are disabled.For Users in the EU, we comply with the ePrivacy Directive and General Data Protection Regulation (GDPR), which require explicit consent for the use of cookies and tracking technologies. Users can manage cookie preferences through the consent banner on our site.
4. How We Use Collected Information
Needle Music may collect and use Users' personal information for the following purposes:To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.To enhance our services: Feedback you provide may be used to improve our products and services.To comply with legal requirements: We adhere to relevant data protection laws, such as GDPR for EU users, CCPA for California users, and PIPEDA for Canadian users, to protect your personal data.To share information with third parties: We may share information with third parties for marketing or promotional purposes only with User consent, in accordance with GDPR and CCPA.To run promotions or surveys: User data may be used to send information on promotions, surveys, or other features that Users have agreed to receive.To send periodic emails: We may use email addresses to send updates about orders, respond to inquiries, or provide other requested information. Users can opt-in to receive newsletters or marketing emails and can unsubscribe at any time.
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our security protocols comply with international standards, including GDPR and CCPA regulations.
6. Sharing Your Personal Information
We may use third-party service providers to help us operate our business and the Site, such as email marketing services, payment processors, or analytics services. We only share your personal information with these third parties for the limited purposes outlined, and only with your consent where required.We do not sell Users' personal information, but may share data in anonymized or aggregate forms for marketing and analytics purposes.
7. International Data Transfers
If you access Needle Music from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where we operate. We comply with data transfer requirements under GDPR by utilizing Standard Contractual Clauses (SCCs) and other mechanisms for lawful data transfers.
8. Children's Privacy
Needle Music is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@needlemusic.co.
9. Data Breach Notification
In the event of a data breach that affects your personal information, Needle Music will notify affected users as required by applicable law, including GDPR and CCPA, and will take necessary steps to mitigate the breach.
10. Third-Party Websites
Users may find content or links on our Site that lead to third-party websites, such as partners or advertisers. We do not control the content on these third-party sites and are not responsible for the privacy practices or terms they employ. Your interaction with any third-party website is subject to its own privacy policy and terms of use.
11. Changes to This Privacy Policy
Needle Music may update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the bottom of this page and notify Users via the app or email when necessary, especially for significant changes related to data processing practices. We encourage Users to review this page periodically to stay informed about how we protect their information.
12. Your Rights
Depending on your location, you may have rights under applicable data protection laws. These rights include:The right to access, correct, or delete your personal data.The right to restrict or object to processing.The right to data portability.The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.To exercise any of these rights, please contact us at support@needlemusic.co.
13. Do Not Track Signals
Needle Music does not currently respond to "Do Not Track" signals sent by web browsers. However, we do offer users control over their privacy preferences through our cookie consent management and opt-out mechanisms.
14. Your Acceptance of These Terms
By using this Site or app, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site or app. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
15. Contacting Us
If you have any questions about this Privacy Policy, our practices, or your dealings with this Site, please contact us at:Needle Music
https://www.needlemusic.co
support@needlemusic.co
Last Updated: October 2024
